Can I get free repairs on my phone if its express warranty has expired but it is faulty? I didn't damage it, and the fault is not expected wear and tear, so I think I'm in the right here. However, I was told that I would have to pay for repairs due to the warranty expiry. I don't think I should have to pay to repair goods that were sold to me and exhibited a manufacturing fault just weeks after the warranty expired. Right?
This is the same phone that was repaired back in January, and 3 Mobile was very helpful then, given that we were just six months into the warranty period. Now it seems this Nokia 6288 is designed to fail after six months or so, and I'm not on board with that. If I am sold a phone on a two year plan, I expect that handset to last for two years without the need for repairs, especially if it is well cared-for.
I guess if it develops a fault after the warranty period, that might not be considered a manufacturing problem.
Mokalus of Borg
PS - My next port of call is the service centre in Milton.
PPS - They will at least give me a free quote on repairs.
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