There is a difference between dumb software and smart software that people usually characterise as software vs people. That is, people assume that if it's a smart action or shows some common sense, a person must have done it.
If you get sent a bill for $0.02, that is dumb software. If you never hear about the bill, that might be smart software or it might be a person. Both are capable of weighing the cost of mailing the bill against the benefits of having it paid and deciding it's not worth the trouble. In contrast, it could be a very dim person who obediently mails out the bill regardless of the small amount.
Mokalus of Borg
PS - There are a few stories around of bills for zero dollars.
PPS - Definitely dumb software.
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