Wednesday, 25 March 2015

Shopping online

I don't do a lot of my shopping online. This might be weird for someone of my age and technical expertise, but it's been informed by several bad experiences. First, there have been a few times when I've got what I ordered, but it wasn't the right thing. I bought a $199 router from Kogan, paid $9 shipping to get it to me, waited four days for delivery, then had to send it back because I was mistaken about its capabilities. The return shipping and the restocking fee cost me a further $38, so by now I'm out $47 and back to square one. If I had just walked to Dick Smith instead, 5 minutes down the road from my house, I would have had the correct device in my hands immediately. Oh, and I still don't have my money back, more than two weeks later, so there's that, too.

The other thing is that Australia Post delivery drivers don't bother looking for our front door. We live in a townhouse complex with a lot of little twisting roadways and paths, so I understand that it can be hard to find a particular house number, but they don't even try. They get to the mailbox, toss in a "sorry you weren't home" card and sod off again, leaving me to pick up the package from the post office during office hours anyway, or on Saturday morning, which is when I can actually get there. While there's supposed to be parcel pick-up outside those hours, the arrangement where I live is that this is done from the PO Box bunker, and that parcels are not kept there, but inside the shopping centre. Guess whether the PO Box attendant can get to your parcels outside normal shopping hours. Go on. Guess.

So online shopping hasn't exactly sold me. I don't trust the delivery drivers to actually bother delivering, and I don't trust myself to order the correct item without talking to someone about it. Does this make me a shopping luddite? Yeah, probably. So what? It's still working for me, and until online shopping can actually provide me some savings or benefits, I think I might stick with bricks and mortar for now.

Mokalus of Borg

PS - I do order flowers online now and then from our local florist.
PPS - They regularly misspell our street name, and they abandon flowers on the doorstep, but it does seem to mostly work.

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