If I ran a bank, our branch opening hours would be Tuesday to Saturday, 12pm to 7pm. I figure we can keep the labour costs exactly the same, but boost customer convenience significantly. It's still only 35 opening hours per week, but now 15 of those hours are outside "normal" business hours. Banks could really do with this kind of bending-over-backwards-to-please-you attitude, given how people feel towards the entire financial sector right now. I'm not asking for much, I don't think. Just a bit of consideration that, for services like banking, regular business hours can be really inconvenient.
Mokalus of Borg
PS - I'll also need doctors, dentists and the post office to do this.
PPS - Actually, our dentist is open on Saturdays, and it's pretty great.